Researchers have suggested that the use of outcome feedback can be helpful to salespeople and that cognitive feedback can be dysfunctional in the complex dynamic environments faced by many salespeople.

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Researchers have suggested that cognitive feedback, which focuses on the thought processes and strategies behind decisions, can be particularly beneficial in complex and dynamic environments, as it helps individuals understand and adjust their strategies for better outcomes. Outcome feedback, which focuses solely on the results of actions, may not provide enough insight for improvement in complex situations.

Researchers Have Suggested That the Use of Outcome Feedback Can