Productivity is measured as the value of inputs relative to the value of outputs.
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Q7: Functional strategies are not executed via operational
Q8: Operational strategies should be aligned with the
Q9: Operations managers are lower-level managers.
Q10: Key performance indicators (KPIs) help in business
Q11: Operational key performance indicators (KPIs) provide only
Q13: There are only two types of productivity:
Q14: The value of the output relative to
Q15: Productivity metrics can be manipulated in the
Q16: Comparisons of productivity using only labor hours
Q17: Only productivity and quality are important aspects
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