Within a total institution, inmates are isolated from individuals with whom they have relationships and they are denied the props and behavioral freedoms that would enable them to claim their preinstitutionalization identities. According to Goffman, this results in:

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The mortification of self refers to the process by which an individual's sense of self is stripped away within a total institution, leaving them feeling powerless and submissive to the institution's rules and regulations. This is the result of the isolation and loss of identity that inmates experience within such institutions. Choices A, B, C, and D do not accurately describe the outcome of institutionalization as described by Goffman in his theory of total institutions.

Within a Total Institution, Inmates Are Isolated from Individuals with Whom