A Japanese manager who is offended by the direct language of an American counterpart is probably experiencing conflict due to

Question

Quizplus · Accepted Answer

The conflict in this situation is likely due to differing cultural norms. In Japanese culture, indirect language and politeness is highly valued, while in American culture, direct language and assertiveness is often encouraged. The Japanese manager may interpret the direct language of the American counterpart as rude or disrespectful, while the American may view the indirect language of the Japanese manager as confusing or unassertive.

A Japanese Manager Who Is Offended by the Direct Language