A job analysis method that focuses on very important situations an employee deals with as well as the right way and the wrong way to deal with them is criticality analysis.

Question

Quizplus · Accepted Answer

The description given refers to the Critical Incident Technique, not criticality analysis. The Critical Incident Technique focuses on identifying and analyzing important events or situations in a job to determine effective versus ineffective behaviors.

A Job Analysis Method That Focuses on Very Important Situations