Rachael works in alumni relations at a university and has very little autonomy in how she accomplishes her work. What aspect of organizational structure might be high or prevalent in this university?

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which an organization has official rules, procedures, and documentation in place. In this case, Rachael's lack of autonomy suggests that the university has a high degree of formalization, meaning that there are likely many rules and procedures in place that dictate how work should be done.

Rachael Works in Alumni Relations at a University and Has