Exit interviews are used by organizations to ____.

Question

Quizplus · Accepted Answer

Exit interviews are primarily used by organizations to gather feedback from departing employees about their experiences and identify factors that may have contributed to their decision to leave. This information can be used to make improvements in areas such as employee satisfaction, retention, and engagement. Option B is incorrect because leaders' normative commitment is not typically a focus of exit interviews. Option C is incorrect because performance improvement is typically addressed through other processes such as performance evaluations and feedback. Option D is also incorrect because group norms around emotional labor are not typically a focus of exit interviews.

Exit Interviews Are Used by Organizations to ____