Kiosks, inbound telemarketing calls, and a fax can be considered touch points.
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Q6: All points of customer and business user
Q7: A reference database can be considered a
Q8: Individuals with the same last name and
Q9: Construction of a database is the first
Q10: Each individual in a household is assigned
Q12: Outsourcing the call center function can enhance
Q13: Data priority tables are not critical to
Q14: Splitting linkage and non-linkage data is a
Q15: Address correction software can be used in
Q16: The success of a business-customer relationship is
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