Question 1

Negotiators must remember that paranoid individuals are motived by what?

Accepted Answer

Paranoid individuals are often motivated by threats to their survival and threats to their self-esteem. These fears can drive their behavior in negotiations, making them sensitive to perceived threats in these areas.

Question 2

All of the below are guidelines for managing the paranoid person except:

Accepted Answer

Playing into delusions is not a recommended guideline for managing a person with paranoia. It can reinforce the delusional beliefs and potentially exacerbate the person's condition. Instead, strategies like paraphrasing, sidestepping delusions, and being prepared for rejection and anger are more appropriate as they help maintain a supportive and non-confrontational interaction.

Question 3

"Damage to an individual's memory, affecting their ability to think, concentrate, formulate, to reason and to remember details" describes:

Accepted Answer

Cognitive impairment refers to difficulties with memory, concentration, reasoning, and other mental functions.

Question 4

With proper preparation, the mentally ill should impose no insurmountable issues for negotiators

Accepted Answer

Proper preparation, including understanding the individual's mental health condition and employing appropriate communication strategies, can enable negotiators to effectively manage and resolve situations involving mentally ill individuals without insurmountable issues.

Question 5

_________________ is the continued use of a substance in spite of clear evidence that it is causing problems for the subject.

Accepted Answer

Substance dependence is characterized by the continued use of a substance despite clear evidence of the substance causing significant problems for the individual. This includes both physical dependence, where the body adapts to the substance, leading to tolerance and withdrawal symptoms, and psychological dependence, where the use of the substance becomes a way to cope with stress, anxiety, or other emotions.

Question 6

Which of these topics is not covered in traditional negotiator training?

Accepted Answer

The answer of Which of these topics is not covered...

Question 7

What is one thing that Gordon does NOT suggest that negotiators do?

Accepted Answer

The answer of What is one thing that Gordon does...

Question 8

What are ways that Slatkin suggests managing acute intoxication?

Accepted Answer

Slatkin suggests managing acute intoxication by never negotiating for alcohol, repeating words to ensure understanding, and avoiding accusations to prevent defensive reactions. These strategies are aimed at effectively communicating with and ensuring the safety of someone who is acutely intoxicated.

Quiz 6: Crisis Management: Negotiating With Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines