According to the text, what is one of the most common mistakes a novice negotiator will make?
A) Open the negotiations by arguing for the release of hostages
B) Not taking enough notes about the demands and forgetting what they are
C) Not passing information from person to person
D) Sympathizing too much with the hostage taker and giving in to demands
Correct Answer:
Verified
Q15: What is the cornerstone for crisis negotiations?
A)
Q16: What does BATNA stand for?
A) Be Always
Q17: What is BATNA?
A) Being able to take
Q18: A good negotiator does more _ than
Q19: The best negotiator will use a _
Q21: What is the biggest loss for negotiators
Q22: According to the authors, emotional labeling is
Q23: All of the following are part of
Q24: What are social proofs?
A) Using social media
Q25: What are suggestion techniques?
A) Subtly hinting to
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