Question 1

To determine the importance of specific abilities to a particular job, one should ____________.
A) try out many tests until one is found that works
B) conduct a job analysis
C) ask people in the job what they believe
D) use reason and logic to choose

Accepted Answer

Conducting a job analysis is the most systematic and reliable method to determine the importance of specific abilities for a particular job. It involves studying the job's tasks, responsibilities, and qualifications to identify the necessary skills and competencies.

Question 2

The most effective way to predict the performance of a draftsperson is ____________.
A) general cognitive ability test
B) spatial visualization test
C) reasoning ability test
D) both a and b

Accepted Answer

General cognitive ability tests and spatial visualization tests are both effective in predicting the performance of a draftsperson. General cognitive ability tests assess overall intellectual capabilities, which are crucial for problem-solving and learning new skills. Spatial visualization tests specifically evaluate one's ability to manipulate and understand spatial relationships, a key skill in drafting and design.

Question 3

What abilities are most critical to success in executive, administrative, and professional positions?
A) spatial ability and reasoning ability
B) spatial ability and verbal ability
C) verbal ability and quantitative ability
D) verbal ability and reasoning ability

Accepted Answer

Verbal ability and reasoning ability are crucial for success in executive, administrative, and professional positions because they involve effective communication, problem-solving, and decision-making skills.

Question 4

For which of the following job is quantitative ability likely to be most important?
A) executive
B) machinist
C) accountant
D) elementary school teacher

Accepted Answer

Accountants require a strong foundation in mathematics and quantitative skills to manage, analyze, and interpret financial data effectively.

Question 5

For which of the following jobs is quantitative ability likely to be most important?
A) salesperson
B) english teacher
C) janitor
D) truck driver

Accepted Answer

Salespersons often use quantitative ability to analyze sales data, calculate discounts, and manage inventory, making this skill more crucial for their role compared to the other listed professions.

Question 6

All of the following are dimensions of physical ability EXCEPT ____________.
A) muscular strength
B) cardiovascular endurance
C) movement quality
D) general health

Accepted Answer

General health is not considered a dimension of physical ability in the context of physical fitness and performance. Physical abilities specifically refer to capacities related to the execution of physical tasks, such as muscular strength, cardiovascular endurance, and movement quality, rather than overall health status.

Question 7

Physical abilities would be needed most frequently in which of the following type of jobs?
A) manufacturing lines
B) protective services
C) distribution of products (e.g., trucking)
D) medical workers

Accepted Answer

Protective services, such as police or security work, often require physical abilities for tasks like pursuing suspects, restraining individuals, or handling emergencies, more so than the other options listed.

Question 8

Compared to Americans, Europeans are more likely to approach work and sports with a ____________ orientation.
A) extraverted
B) individual
C) team
D) goal

Accepted Answer

Europeans are often perceived to have a more team-oriented approach in both work and sports environments, emphasizing collaboration and collective success over individual achievement.

Question 9

The authors suggest that US companies will be most hurt by ____________ when challenged to join the global competition for talent.
A) an American-centric attitude
B) lack of understanding cultural influence on personalities
C) prejudice against certain groups
D) the need to diversity across generations

Accepted Answer

The answer of The authors suggest that US companies will...

Question 10

About what percent of new entrants into the labor pool by 2005 will be women, minorities, or immigrants?
A) 20 percent
B) 40 percent
C) 60 percent
D) 80 percent

Accepted Answer

By 2005, about 60 percent of new entrants into the labor pool will be women, minorities, or immigrants.

Question 11

Financial markets from around the globe believe that diversity management can ____________.
A) increase bottom line results
B) increase employee stock options
C) increase global profits
D) increase a firm's stock price

Accepted Answer

The answer of Financial markets from around the globe believe...

Question 12

Turnover rates for minorities at the managerial level are often ___ those of white males.
A) ten times
B) five times
C) two to three times
D) slightly higher

Accepted Answer

Turnover rates for minorities at the managerial level are often two to three times those of white males, reflecting disparities in retention and possibly workplace culture or advancement opportunities.

Question 13

To retain minority workers, companies can ____________.
A) set diversity goals for promotions and career-enhancing experiences
B) provide training programs
C) encourage minority workers to form networks
D) all of the above

Accepted Answer

All of the options listed are strategies companies can use to retain minority workers. Setting diversity goals, providing training programs, and encouraging the formation of networks can all contribute to a more inclusive and supportive work environment for minority employees.

Question 14

The single most important factor in the success of diversity programs is ____________.
A) setting promotion goals
B) providing mentors
C) encouraging minority networks
D) top management support

Accepted Answer

Top management support is crucial for the success of diversity programs. It ensures that diversity initiatives are taken seriously throughout the organization and are integrated into the corporate culture, policies, and practices. Without the commitment and visible support from top leadership, diversity programs are less likely to receive the necessary resources and attention to be effective.

Question 15

Many people consider diversity in terms of race and gender, however in the very near future managers should consider diversity based on ____________ as an essential element to diversity management.
A) age
B) disability
C) nationality
D) sexuality

Accepted Answer

As the workforce ages, age diversity is becoming increasingly important for managers to consider in diversity management.

Question 16

Concerns about security have led many organizations to perform background checks on ____________.
A) job candidates
B) present employees
C) both a and b
D) neither a nor b

Accepted Answer

Concerns about security have led many organizations to perform background checks on both job candidates and present employees to ensure they do not pose a risk to the organization or its stakeholders.

Question 17

Employees at Eli Lilly who were discharged due to secret findings provided by background checks may ____________ any such findings.
A) appeal
B) not appeal
C) explain with documentation
D) confirm

Accepted Answer

The answer of Employees at Eli Lilly who were discharged...

Question 18

A key dimension of individual differences, which will be of increasing importance to organizations of the future, that has not been studied extensively (although measures of it have been developed) is:
A) dominance
B) need for affection
C) ability to work with others
D) adaptability

Accepted Answer

Adaptability is a key dimension of individual differences that is becoming increasingly important for organizations, especially as they navigate rapid changes in technology, globalization, and work arrangements. While dominance, need for affection, and ability to work with others have been studied more extensively, adaptability is recognized for its growing relevance in enabling individuals and organizations to respond effectively to change.

Question 19

The trait which is predictive of adaptability to new and different situations is:
A) extroversion
B) openness to experience
C) conscientiousness
D) agreeableness

Accepted Answer

Openness to experience is associated with a willingness to try new things, embrace new ideas, and adapt to novel situations, making it predictive of adaptability.

Question 20

Employees that can display one trait in one situation, and then the opposite trait in another situation may be described as ____________.
A) open to experiences
B) emotionally stable
C) adaptive
D) actively strategic

Accepted Answer

Employees who can display one trait in one situation and then the opposite trait in another are best described as adaptive. This ability to adjust behavior and attitudes according to the demands of the situation is a hallmark of adaptability.

Quiz 3: Managing Diversity and Individual Differences

To determine the importance of specific abilities to a particular job, one should ____________.

The most effective way to predict the performance of a draftsperson is ____________.

What abilities are most critical to success in executive, administrative, and professional positions?

For which of the following job is quantitative ability likely to be most important?

For which of the following jobs is quantitative ability likely to be most important?

All of the following are dimensions of physical ability EXCEPT ____________.

Physical abilities would be needed most frequently in which of the following type of jobs?

Compared to Americans, Europeans are more likely to approach work and sports with a ____________ orientation.

The authors suggest that US companies will be most hurt by ____________ when challenged to join the global competition for talent.

About what percent of new entrants into the labor pool by 2005 will be women, minorities, or immigrants?

Financial markets from around the globe believe that diversity management can ____________.

Turnover rates for minorities at the managerial level are often ___ those of white males.

To retain minority workers, companies can ____________.

The single most important factor in the success of diversity programs is ____________.

Many people consider diversity in terms of race and gender, however in the very near future managers should consider diversity based on ____________ as an essential element to diversity management.

Concerns about security have led many organizations to perform background checks on ____________.

Employees at Eli Lilly who were discharged due to secret findings provided by background checks may ____________ any such findings.

A key dimension of individual differences, which will be of increasing importance to organizations of the future, that has not been studied extensively (although measures of it have been developed) is:

The trait which is predictive of adaptability to new and different situations is:

Employees that can display one trait in one situation, and then the opposite trait in another situation may be described as ____________.