What matrix positions each factor according to its performance and its importance?
A) Competitive forces matrix
B) Performance importance matrix
C) Importance performance matrix
D) Customer assessment matrix
Correct Answer:
Verified
Q13: What approach is used to compare organisation
Q14: The origins of benchmarking as it is
Q15: A comparison between operations or parts of
Q16: Benchmarking against external organisations that do not
Q17: Which of the following is regarded as
Q19: What do the letter 'D' and 'I'
Q20: Ishikawa Diagrams are another name for what
Q21: The principles of the business process re-engineering
Q22: Qualifying competitive factors are those which:
A)Directly win
Q23: Which of the following is not a
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