Procom Systems uses a centralized system of gathering and analyzing feedback from customers through an online repository of surveys. What is this system called?

Question

Quizplus · Accepted Answer

Enterprise Feedback Management (EBM) is a system of managing the use of surveys within an organization.
Key Takeaway: Feedback from clients through surveys is important to an organization's feedback management. EBM is a system that allows an organization to gather, analyze, and disseminate survey results within an organization.

Procom Systems Uses a Centralized System of Gathering and Analyzing