_____ is a tool that is used in the define phase of Six Sigma DMAIC, and can be used in developing high level process maps in a process improvement project.

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SIPOC is a tool that is used in the define phase of Six Sigma DMAIC.
Key Takeaway: A SIPOC diagram is a graphical tool used by managers to show all important components of a process improvement project before initiation. SIPOC is short for Suppliers, Inputs, Process, Outputs, and Customers. The major goal of SIPOC analysis is to define a complex project that may not be well scoped, and is typically employed at the define phase of the Six Sigma DMAIC methodology.

_____ Is a Tool That Is Used in the Define