Question 1

Ground operation is also known as

Accepted Answer

Ground operation refers to services that facilitate the transportation of passengers on the ground, such as shuttle services. Shuttle operators are therefore an example of ground operation, as they provide essential transportation services to and from airports, hotels, and other locations.

Question 2

ITC stands for

Accepted Answer

ITC stands for "Inclusive Tour by Charter," which refers to a travel package that includes flights and accommodation, often at a discounted rate, typically arranged by a tour operator.

Question 3

Hotel accommodation that includes breakfast & either lunch or dinner

Accepted Answer

MAP (Modified American Plan) includes hotel accommodation with breakfast and either lunch or dinner.

Question 4

A tourist guide is -------------

Accepted Answer

A tourist guide can be considered an unofficial ambassador of their country, is often trained and experienced, and may possess encyclopedic knowledge about the places they guide.

Question 5

A general tour doesn't include

Accepted Answer

The answer of A general tour doesn't include
...

Question 6

A special interest tour doesn't include

Accepted Answer

Special interest tours are designed around specific themes or activities, such as visiting archaeological sites, museums, or exploring folklore. Shopping is not typically the main focus of these tours, making it the correct choice.

Question 7

Which of the following is not a participant tour?

Accepted Answer

Entertainment is not a participant tour; it is an activity or form of amusement, whereas the other options relate to characteristics of participants.

Question 8

The tourist who have particularized knowledge in any area is known as -------------------

Accepted Answer

A specialized guide is someone who has in-depth knowledge in a specific area, making them capable of providing detailed and expert guidance on that subject.

Question 9

The tourist guide who stationed at the monuments is categorized as --------------

Accepted Answer

The answer of The tourist guide who stationed at the...

Question 10

Which of the following is not a component of package tour cost

Accepted Answer

Shopping cost is typically not included in a package tour cost as it is considered a personal expense.

Question 11

Which of the following is the skill required for a tour manager?

Accepted Answer

A tour manager needs to have a variety of skills including researching (to prepare and provide accurate information), public speaking (to effectively communicate with groups), and communication skills (to interact with clients, vendors, and team members). Therefore, all the mentioned skills are required for a tour manager.

Question 12

Handling agents is --------------

Accepted Answer

Handling agents are typically incoming tour operators who specialize in services for visitors coming into a country, including accommodation, transportation, and tours.

Question 13

Which of the following is the skill required for a tourist guide?

Accepted Answer

A tourist guide requires leadership to manage groups, patience to handle diverse tourists, and a sense of humor to make the experience enjoyable.

Question 14

Which of the following is not a supplementary accommodation?

Accepted Answer

Resorts are considered primary accommodations because they are full-service lodging facilities that offer extensive guest services and amenities, unlike motels, youth hostels, and pensions which are supplementary, offering basic lodging facilities with limited services.

Question 15

Which of the following is not considered as surface transportation?

Accepted Answer

Surface transportation refers to modes of transport that occur on the surface of the earth, such as roads, railways, and waterways. Travel in air carriers does not fit this definition as it involves air travel, not surface-based movement.

Question 16

Cargo flights carry ------------

Accepted Answer

Cargo flights are specifically designed to transport goods, not passengers.

Question 17

Which of the following is not an ancilliary service?

Accepted Answer

Ancillary services in the context of travel and tourism refer to additional services offered to enhance a customer's primary service. Duty-free goods, insurance, and the sale of optional excursions are all examples of ancillary services designed to improve the overall travel experience. Transportation facility, however, is typically considered a primary service, especially in the context of travel and tourism, as it is essential for moving travelers from one location to another, rather than an additional, optional service.

Question 18

An intermediary who does not sell products & services to the public is

Accepted Answer

Wholesalers typically operate as intermediaries in the distribution process, selling products to retailers or other businesses rather than directly to the public.

Question 19

The retailer in travel trade is -----

Accepted Answer

Travel agencies act as retailers in the travel trade, selling and administering travel-related products and services directly to the public on behalf of service providers such as airlines, car rentals, cruise lines, hotels, railways, and package tours.

Question 20

The wholesaler in travel trade is -----

Accepted Answer

Tour operators act as wholesalers in the travel trade by buying services (like hotel rooms, flights, and excursions) in bulk and then creating travel packages that are sold to travelers either directly or through travel agencies.

Quiz 2: Travel and Tourism Industry Terminology and Concepts