The two factors of creating Service Value are:
A)Service Utility and Service Stability
B)Service Stability and Service Affordability
C)Service Affordability and Service Warranty
D)Service Utility and Service Warranty

Question

Quizplus · Accepted Answer

Service Utility and Service Warranty are the two factors that lead to Service Value.
Key Takeaway: Before an IT organization can assign a cost for its services it has to establish a value for those services. Service Utility, the service's positive impact on the business operations, and Service Warranty, how well the positive impact is delivered, together enable the organization to establish a value for the service.

The Two Factors of Creating Service Value Are