A benefit of Continual Service Improvement is a/an:
A)Decreased VOI
B)Increased ROI
C)Decreased ROI
D)Paycheck bonuses

Question

Quizplus · Accepted Answer

A benefit of Continual Service Improvement is an increased Return on Investment (ROI).
Key Takeaway: In addition to an increased ROI, Continual Service Improvement can lead to increased market growth, gaining a competitive advantage over competition, and an increased Value on Investment (VOI). A ROI is identified by the difference between savings achieved and the cost spent to realize the savings; typically represented in a percentage. A VOI is the additional value resulting from the creation of benefits. A Return on Investment is a component of Value on Investment.

A Benefit of Continual Service Improvement Is A/an