You are assisting a user who has issues connecting his USB hard drive to his laptop computer. The USB hard drive is accessible when he connects it to his desktop, but will not work when connected to the laptop. Which of the following should you do to ensure that the USB hard disk can function properly when connected to the USB hub on the user's portable computer?
A) Ask him to use a different cable to connect the USB hard drive to the laptop.
B) Assign a different IRQ to the USB hub in the device manager.
C) Ask him to replace the laptop motherboard; it is faulty.
D) Ask him to replace the portable computer's bus-powered USB hub with a self-powered USB hub.
Correct Answer:
Verified
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