Lean employees should be measuring the results of the "whole" system. Which of the following measures would be an example of a measure as a "whole"?
A) A workplace safety board which shows lost work days at 0.
B) A visual board in a break room which shows monthly productivity, customer satisfaction, and injury rates.
C) A quality improvement A3 which shows first pass yield results for the month of January.
D) Customer satisfaction numbers for the month of March are displayed at the entrance to the factory.
Correct Answer:
Verified
Q12: Lean measurements such as safety, quality, financial,
Q13: Lean metrics typically fall into the two
Q14: Alignment of lean requires good measurement systems.
Q15: Measures and measurement systems are interdependent. Individual
Q16: Internal measures should be aligned with the
Q18: Removing waste reduces lead time. When measuring
Q19: Measuring flow requires measuring the time a
Q20: Lean accounting measurement is used to support
Q21: Measuring the voice of the customer helps
Q22: Measuring goals and objectives for service industries
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents