Question 1

Which one of the following is a key to build lasting relationships with consumers?
A)Price of the product
B)Need recognition
C)Customer satisfaction
D)Quality of product

Accepted Answer

Customer satisfaction is crucial for building lasting relationships with consumers because it ensures that customers have positive experiences with a product or service, leading to repeat business and loyalty.

Question 2

Which of the following are listed under Production and operation Management functions:
A)Location of facilities
B)Plant layouts and material handling
C)Product design
D)All of the above

Accepted Answer

Production and operation management functions include location of facilities, plant layouts and material handling, and product design, making all the options listed relevant to these functions.

Question 3

Product planning and control is needed to achieve :
A)Effective utilisation of firms' resources
B)Helps the company to supply good quality products to consumers.
C)Both (a) and (b)
D)None of (a)and (b)

Accepted Answer

Product planning and control are essential for both effective utilization of a firm's resources and ensuring the supply of good quality products to consumers.

Question 4

Which production planning function means working out the time that should be required to perform each operation :
A)Scheduling
B)Routing
C)Planning
D)Loading

Accepted Answer

Scheduling involves determining the timeline for each operation within the production process, including the start and finish times. This function focuses on allocating specific time frames to different tasks to ensure efficient workflow and timely completion of the production process.

Question 5

_____________ involves issue of production orders for starting the operations.
A)Follow-up
B)Dispatching
C)Inspection
D)Corrective measures

Accepted Answer

Dispatching involves the issue of production orders for starting the operations. It is the process of setting production activities in motion through the release of orders and instructions. It involves the assignment of work to different machines or workstations.

Question 6

Product design and development is associated with :
A)Place
B)Form
C)Possession
D)State

Accepted Answer

Product design and development is primarily associated with the form of the product, as it involves creating or improving products to meet customer needs or market demands, thereby directly influencing their physical form or functionality.

Question 7

Product development phases begins with
A)Process specification
B)Product specification
C)Feasibility analysis
D)Idea generation

Accepted Answer

The first phase in product development is idea generation, where new product ideas are conceived.

Question 8

Plant Location decisions is affected by:
A)School
B)Tax abatement
C)Zoning restrictions
D)All of the above

Accepted Answer

Plant location decisions can be influenced by a variety of factors including tax abatements, which can lower the cost of operation; zoning restrictions, which determine what types of activities can occur in certain areas; and schools, which can affect where employees want to live and thus where a company might choose to locate.

Question 9

Which Plant layout types deals with machines and equipments arranged in one line depending upon the sequence of operation required for the product:
A)Product layout
B)Process layout
C)Fixed position layout
D)None of the above

Accepted Answer

Product layout is characterized by the arrangement of machines and equipment in one line, depending on the sequence of operations required for the product. This layout is typically used in assembly line environments where products move through a fixed sequence of operations.

Question 10

Production process begins with input which does not include
A)Goods and services
B)Raw material
C)Labour
D)Capital

Accepted Answer

Goods and services are outputs of a production process, not inputs. Inputs typically include raw materials, labor, and capital.

Question 11

Controllable location factors for plant include
A)Proximity to the markets
B)Supply of raw materials
C)Labour supply
D)All of the above

Accepted Answer

All of the above factors (proximity to markets, supply of raw materials, and labor supply) are controllable location factors for a plant, as they can be evaluated and chosen based on the needs and strategy of the business.

Question 12

Setting the productive activities in motion through release of orders and instructions is
A)Dispatching
B)Scheduling
C)Loading
D)Routing

Accepted Answer

Dispatching is the process of setting productive activities in motion by releasing orders and instructions to start work. It involves the assignment of work to different machines or workstations as per the planned schedule.

Question 13

The fixation of appropriate size, shape, quality, process, weight and other characteristics as to manufacture a product of desired variety and utility is
A)Multiplication
B)Standardization
C)Simplification
D)Diversification

Accepted Answer

Standardization refers to the process of establishing and applying specific criteria or standards to ensure that products consistently meet certain requirements, such as size, shape, quality, and weight. This helps in producing a product that matches the desired specifications and utility.

Question 14

The conversion of knowledge and requirement into a form, for use or manufacture is
A)Product control
B)Product development
C)Product design
D)Product cycle

Accepted Answer

Product design is the process of converting knowledge and requirements into a form that can be used or manufactured, focusing on the specifications, appearance, and functionality of the product.

Question 15

Grouping of similar machines and equipment into departments where only certain kinds of work are done is
A)Process or functional layout
B)Product or line layout
C)Fixed position layout
D)None of the above

Accepted Answer

Process or functional layout involves grouping similar types of machines or processes in the same area. This is done to handle a variety of products or jobs that require similar processing operations.

Question 16

The objective of product development is-
A)Provide the goods the market demands with changes in time and style
B)Provide with the variation in quantity required
C)Charge the prices which the consumer is willing to pay
D)All of the above

Accepted Answer

The primary objective of product development is to create goods that meet market demands, adapting to changes in time and style.

Question 17

The formulation, coordination and determination of activities in the manufacturing system is
A)Product planning and control
B)Product development
C)Product design
D)None of the above

Accepted Answer

Product planning and control involves the formulation, coordination, and determination of activities within the manufacturing system to ensure that products are developed efficiently and meet the desired specifications.

Question 18

The duties and responsibilities of production managers witnessed in manufacturing organizations include:
A)Planning the geographical location of the factory
B)Purchasing production equipment
C)Production design
D)All of the above

Accepted Answer

Production managers in manufacturing organizations are involved in various aspects of the production process, including planning the geographical location of the factory to optimize logistics and supply chain management, purchasing production equipment to ensure the production line is equipped with the necessary tools for manufacturing, and overseeing production design to ensure products meet quality and specification requirements. Therefore, all the listed duties and responsibilities are part of their role.

Question 19

________ is used to determine the time needed for the process, resources and machines to complete a certain step, activity or task.
A)Routing
B)Scheduling
C)Loading
D)Dispatching

Accepted Answer

Scheduling is the process used to determine the time needed for various processes, resources, and machines to complete specific steps, activities, or tasks. It involves planning the timing and sequence of operations to ensure efficient workflow and resource utilization.

Question 20

Which one of the following phases (of the Product Planning and Control) tries to analyze the expedition of work-in-progress?
A)Pre-planning
B)Planning
C)Control
D)None of the above

Accepted Answer

The Control phase in Product Planning and Control focuses on monitoring and managing the progress of work, including the expedition of work-in-progress, to ensure that production goals are met efficiently.

Quiz 8: Production and Operations Management

Which one of the following is a key to build lasting relationships with consumers?

Which of the following are listed under Production and operation Management functions:

Product planning and control is needed to achieve :

Which production planning function means working out the time that should be required to perform each operation :

_____________ involves issue of production orders for starting the operations.

Product design and development is associated with :

Product development phases begins with

Plant Location decisions is affected by:

Which Plant layout types deals with machines and equipments arranged in one line depending upon the sequence of operation required for the product:

Production process begins with input which does not include

Controllable location factors for plant include

Setting the productive activities in motion through release of orders and instructions is

The fixation of appropriate size, shape, quality, process, weight and other characteristics as to manufacture a product of desired variety and utility is

The conversion of knowledge and requirement into a form, for use or manufacture is

Grouping of similar machines and equipment into departments where only certain kinds of work are done is

The objective of product development is-

The formulation, coordination and determination of activities in the manufacturing system is

The duties and responsibilities of production managers witnessed in manufacturing organizations include:

________ is used to determine the time needed for the process, resources and machines to complete a certain step, activity or task.

Which one of the following phases (of the Product Planning and Control) tries to analyze the expedition of work-in-progress?