A person or company that yields a revenue more than incurred costs of selling and serving is called
A) dissatisfaction
B) superior value
C) profitable customers
D) satisfied customers .
Correct Answer:
Verified
Q8: All costs customer expects to incur to
Q9: Percentage or number of customers who move
Q10: Customized products and services for customers and
Q11: Company's 'customer relationship capital' is another name
Q12: Company's monetary, time and energy cost, all
Q14: The process of MBO starts with -----
A)setting
Q15: Management is a -----
A)profession
B)principles
C)performance
D)None
Q16: Management is a -----Activity
A)single
B)group
C)both group and single
D)None
Q17: Management applies to ----
A)Business unit
B)Family
C)government
D)All
Q18: A manager needs three skills such as
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