Percentage or number of customers who move from one level to next level in buying decision process is called
A) conversion rates
B) marketing rates
C) shopping rates
D) loyalty rates
Correct Answer:
Verified
Q4: Aggregate value of customer's base is classified
Q5: Record which is based on business customers
Q6: Whole cluster of benefits when company promises
Q7: Third step in customer's value analysis
A)assessing attributes
Q8: All costs customer expects to incur to
Q10: Customized products and services for customers and
Q11: Company's 'customer relationship capital' is another name
Q12: Company's monetary, time and energy cost, all
Q13: A person or company that yields a
Q14: The process of MBO starts with -----
A)setting
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