Which of the following is not one of Parasuraman, Zeithamel, and Berry's dimensions of service quality?
A) tangibles
B) service reliability
C) contiguity
D) responsiveness
E) assurance
Correct Answer:
Verified
Q3: Which of the following is not one
Q4: A service provider that consistently provides caring,
Q5: If you select a physician based solely
Q6: Why is service quality more difficult to
Q7: Performance refers to the efficiency with which
Q9: Which of the following is the most
Q10: _ refers to the efficiency with which
Q11: _ is the ease of repair for
Q12: Reliability is perhaps the most traditional dimension
Q13: _ is based on customers' opinion of
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents