What is the first step in performing quality function deployment?
A) prioritize technical requirements
B) identify the correlations between design elements in the roof of the house
C) prioritize customer requirements
D) develop a listing of technical design elements along the roof of the house
E) develop a list of customer requirements

Question

Quizplus · Accepted Answer

The first step in performing Quality Function Deployment (QFD) is to develop a list of customer requirements. This is the foundation upon which the entire process is built, as it is essential to understand and prioritize the needs and wants of the customer in order to design and deliver products or services that will meet their needs and provide value. Only once these requirements have been identified can the company prioritize technical requirements, correlate design elements, and develop a comprehensive plan for delivering a high-quality product.

What Is the First Step in Performing Quality Function Deployment