According to Briggs (1981) effectiveness in grievance handling exists where the procedure facilitates:
A) openness and honesty
B) conflict management and agreement clarification
C) the ability to handle individual and collective disputes through the same procedure
D) an easy movement (where necessary) to disciplinary procedures
Correct Answer:
Verified
Q12: What influences the bank employees' attitude on
Q13: Employee accountability is strengthens in
A)hr audit
B)hr training
C)succession
Q14: The main barriers of communications are -
A)organisational
Q15: Promotion is basically a reward for -
A)efficiency
B)seniority
C)physical
Q16: Competency Mapping is possible through approaches like
Q18: The term industrial relations means -
A)relationship between
Q19: Collective bargaining is a procedure regulated by
Q20: When any discipline becomes ineffective or less-effective?
A)longer
Q21: Lockout is a weapon available to -
A)employees
B)trade
Q22: How the conflicts within employers and employees
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