Question 1

Social networking sites can reduce organizations' costs by _____.
A) giving customers more access to all sorts of organizational information
B) limiting buyers' choices by offering services that make it difficult for customers to switch
C) providing an inexpensive medium for targeting a large customer base
D) customizing the organization's Web site and offering many options to customers

Accepted Answer

Social networking sites offer an efficient and cost-effective way for organizations to reach and target a large customer base, reducing the need for expensive traditional advertising and marketing methods. Additionally, social networking sites often offer free or low-cost options for creating business pages and advertising, making it an affordable option for organizations with limited marketing budgets.

Question 2

According to Porter's Five Forces Model,__________is low when customers have more options.
A) supplier power
B) buyer power
C) new entrant power
D) competitor power
E) Select

Accepted Answer

When customers have more options, supplier power is low because customers can easily switch to other suppliers, reducing the influence and control that any single supplier has over the market.

Question 3

Which of the following is a software component of a management information system (MIS)?
A) Commercial programs
B) Barcode readers
C) Memory devices
D) Application servers

Accepted Answer

The answer of Which of the following is a software...

Question 4

A _____ provides reports and statistics on employee demographics.
A) manufacturing information system
B) marketing information system
C) logistics information system
D) personnel information system

Accepted Answer

A personnel information system is designed to track employee information, including demographics (such as age, gender, and ethnicity) and employment history. This system can generate reports and statistics on this information for analysis and decision-making purposes. The other options listed (manufacturing, marketing, and logistics information systems) are not specifically focused on employee demographics.

Question 5

A(n)__________, the heart of an information system, is a collection of all relevant facts organized in a series of integrated files.
A) procedure
B) database
C) process
D) object
E) Select

Accepted Answer

A database is the heart of an information system as it contains all relevant information organized in a series of integrated files. Procedures, processes, and objects are components or elements that utilize the information stored in the database but do not encompass the whole system. "Select" is not a relevant choice, as it is a command used in SQL to retrieve data from a database, but it does not represent the system as a whole.

Question 6

Computer networks, database systems, point-of-sale (POS) systems, etc., are few examples of information technologies that support information systems in__________.
A) decision making
B) strategic planning
C) orientation focusing
D) consumer building
E) Select

Accepted Answer

Information technologies like computer networks, database systems, and point-of-sale (POS) systems support information systems in decision making. They provide data and information that can be analyzed and used to make informed decisions.

Question 7

In the context of Porter's Five Forces Model, an organization limits buyers' choices by:
A) encouraging the use of the Internet to gather information about products.
B) launching duplicate products or services in the marketplace.
C) offering services that make it difficult for customers to switch.
D) charging market competitive rates for its products or services.

Accepted Answer

Offering services that make it difficult for customers to switch limits their choices and makes it less likely for them to leave for a competitor. For example, offering loyalty programs, bundling products or services, or providing exceptional customer service can make it more challenging for customers to switch to a competitor.

Question 8

In the context of IT jobs in the information systems field, a__________designs and maintains an organization's Web site.
A) webmaster
B) web designer
C) web developer
D) web host provider
E) Select

Accepted Answer

A webmaster is responsible for designing and maintaining an organization's website, ensuring it is functional, user-friendly, and up-to-date.

Question 9

Users need to be able to make use of__________, such as rumors, unconfirmed reports, and stories, when solving problems.
A) informal information
B) interfacing data
C) prescribed information
D) formal data
E) Select

Accepted Answer

Informal information, such as rumors, unconfirmed reports, and stories, can often provide valuable leads and insights when trying to solve problems. While formal data and prescribed information are important, they may not always tell the full story or provide the necessary context for a particular issue. Therefore, it is important for users to be able to make use of informal information sources as well.

Question 10

A__________is an organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes.
A) management information system
B) transaction-processing system
C) sequential processing system
D) data warehousing system
E) Select

Accepted Answer

A management information system is designed to integrate various components such as hardware, software, data, processes, and human elements to provide relevant information for decision-making purposes. It supports managers in making timely and informed decisions by capturing data from various sources, analyzing it, and presenting it in a useful format. Transaction-processing systems, sequential processing systems, and data warehousing systems are components of a management information system, but not the complete system itself.

Question 11

_____ is understanding the role of information in generating and using business intelligence.
A) Information literacy
B) Business ability
C) Business mastery
D) Information retrieval

Accepted Answer

Information literacy refers to the ability to locate, evaluate, and use information effectively. Understanding the role of information in generating and using business intelligence requires information literacy skills, such as finding and analyzing data, recognizing patterns and trends, and using technology tools to collect and manipulate information. Business ability and mastery are related to overall business skills and knowledge, while information retrieval is a narrower term that refers to the process of accessing and retrieving specific information.

Question 12

Microsoft Access is an example of a(n) _____.
A) operational resource toolkit system
B) enterprise resource planning system
C) database management system
D) knowledge management system

Accepted Answer

Microsoft Access is a software program that is used for creating and managing databases, making it a database management system. It is not classified as an operational resource toolkit system, enterprise resource planning system, or knowledge management system.

Question 13

Which of the following systems supports sales forecasting?
A) Logistics information systems
B) Personnel information systems
C) Marketing information systems
D) Financial information systems

Accepted Answer

Sales forecasting is a function of marketing information systems which include data on customers, competition, and market trends, which are used to predict future sales. Logistics information systems are used to manage the movement of materials, products, and information within a supply chain. Personnel information systems manage employee data and HR-related functions. Financial information systems track financial transactions and performance metrics.

Question 14

The final task in designing a management information system (MIS) is _____.
A) collecting and analyzing internal and external data for accuracy and relevancy
B) providing information in a useful format for decision-making purposes
C) clearly defining the system's objectives
D) integrating hardware and software components

Accepted Answer

While all of the options listed are important components of designing an MIS, the final task is to provide information in a useful format for decision-making purposes. This is the ultimate goal of an MIS, and all the other tasks should lead up to this final objective.

Question 15

_____ is high when customers have many choices and low when they have few choices.
A) Buyer power
B) Threat of new services
C) Rivalry among existing customers
D) Risk of substitute products

Accepted Answer

Buyer power is high when customers have many choices because they have the ability to choose alternative products or services, which puts pressure on companies to compete on pricing, quality, and other factors. When customers have few choices, their power is low because they are more likely to stick with the products or services available to them.

Question 16

Which of the following statements is true of a personnel information system (PIS) in an organization?
A) It helps make decisions related to allocating human and financial resources.
B) It helps make decisions related to reducing the cost of transporting materials.
C) It helps make decisions related to increasing product quality.
D) It helps make decisions related to minimizing capital investment risks.

Accepted Answer

A personnel information system (PIS) is designed to manage information on personnel within an organization. It typically includes information on employee demographics, job history, salaries, benefits, and training. This information is used to make decisions related to allocating human resources (e.g., hiring, promotions, and training) and financial resources (e.g., setting salaries and benefits). While a PIS may indirectly impact decisions related to product quality and capital investment risks, those decisions are not directly related to the purpose of a PIS.

Question 17

Database management systems _____.
A) are used to create, organize, and manage databases
B) improve routing and delivery schedules of databases
C) are written for specific database applications
D) include transaction-processing reports for database analysis

Accepted Answer

Database management systems are specifically designed to create, organize, and manage databases. They offer various features to manipulate database structures, query the data, and create reports. Option B and D are incorrect because database management systems do not primarily focus on routing, delivery schedules or transaction-processing reports. Option C is partly true since some database management systems are designed for specific applications, but many are generic and can be used for various types of databases.

Question 18

In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?
A) It focuses on improving efficiency by reducing overall costs.
B) It focuses on generating new revenue by offering new products and services.
C) It focuses on enhancing rivalry among existing competitors.
D) It focuses on helping different market segments achieve a cost advantage.

Accepted Answer

A bottom-line strategy refers to focusing on improving efficiency by reducing overall costs. This can be achieved through the use of information technologies such as automation, data analytics, and process optimization to streamline operations and eliminate waste. By reducing costs, a company can increase its profitability and gain a competitive advantage in the marketplace.

Question 19

Which of the following decisions is supported by a logistics information system (LIS)?
A) Predicting an organization's future personnel needs
B) Minimizing capital investment risks
C) Determining portfolio structures
D) Selecting the best modes of transportation

Accepted Answer

LIS supports the decision of selecting the best modes of transportation by providing real-time information on transportation options, costs, and availability. LIS also helps to determine the most efficient and cost-effective routes and schedules for transportation. A, B, and C are not related to logistics information systems.

Question 20

Transaction-processing systems _____.
A) involve low volumes of data
B) require extensive managerial judgment
C) involve operations that are repetitive
D) require maximum human involvement

Accepted Answer

Transaction-processing systems involve operations that are repetitive, such as processing sales transactions or updating inventory levels. These operations can be performed efficiently by computer systems, reducing the need for human involvement. While some managerial judgment may be necessary in defining the rules and processes used by the system, the actual processing of transactions does not require extensive managerial involvement. Additionally, transaction-processing systems can involve high volumes of data, depending on the size and scope of the organization.

Quiz 1: Information Systems: an Overview

Social networking sites can reduce organizations' costs by _____.

According to Porter's Five Forces Model,__________is low when customers have more options.

Which of the following is a software component of a management information system (MIS) ?

A _____ provides reports and statistics on employee demographics.

A(n) __________, the heart of an information system, is a collection of all relevant facts organized in a series of integrated files.

Computer networks, database systems, point-of-sale (POS) systems, etc., are few examples of information technologies that support information systems in__________.

In the context of Porter's Five Forces Model, an organization limits buyers' choices by:

In the context of IT jobs in the information systems field, a__________designs and maintains an organization's Web site.

Users need to be able to make use of__________, such as rumors, unconfirmed reports, and stories, when solving problems.

A__________is an organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes.

_____ is understanding the role of information in generating and using business intelligence.

Microsoft Access is an example of a(n) _____.

Which of the following systems supports sales forecasting?

The final task in designing a management information system (MIS) is _____.

_____ is high when customers have many choices and low when they have few choices.

Which of the following statements is true of a personnel information system (PIS) in an organization?

Database management systems _____.

In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?

Which of the following decisions is supported by a logistics information system (LIS) ?

Transaction-processing systems _____.