In the context of customer relationship management,__________assists with tasks such as tracking customer interactions and analyzing sales forecasts.
A) salesforce automation
B) eCRM
C) survey management
D) automated customer service
E) Select

Question

Quizplus · Accepted Answer

Sales force automation (SFA) is a software system that assists with tasks such as tracking customer interactions, managing sales pipelines, and analyzing sales forecasts. It helps sales representatives manage their day-to-day activities and provides managers with insights into the sales process.

In the Context of Customer Relationship Management,__________assists with Tasks Such