In Chuway v. National Action Financial Services, where Chuway received a letter from debt collector National that requested payment of the amount she owed on a debt, the appeals court held that the debt collector:
A) violated the FDCPA by sending the plaintiff multiple letters after she requested they stop
B) violated the FDCPA by not clearly establishing the amount of the debt
C) did not violate the FDCPA because the language of the letter was clear
D) clearly used safe harbor language and so did not violate the FDCPA
E) used reasonable language for the situation and so did not violate the FDCPA

Question

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The appeals court held that the debt collector violated the Fair Debt Collection Practices Act (FDCPA) by not clearly establishing the amount of the debt in the letter sent to Chuway. This lack of clarity could potentially confuse or mislead a debtor about the debt they owe, which is against the FDCPA's requirements for clear communication of debt information.

In Chuway V