While working on creating a document on a laptop computer, a nurse finds that the program and computer have stopped responding. The nurse has tried several methods to address the problem without success. What would the nurse most likely do next?
A) Turn off the computer's power.
B) Wait for the program and computer to respond.
C) Disconnect any devices attached to the computer.
D) Press the escape button three times.

Question

Quizplus · Accepted Answer

Turning off the computer's power is a common troubleshooting step when a program and the computer have stopped responding and other methods to resolve the issue have failed. This can help reset the system and potentially resolve the freeze.

While Working on Creating a Document on a Laptop Computer