The appropriate action for a student nurse who says the wrong thing is to

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No one magic phrase can solve a client's problems; likewise, no single statement can significantly worsen them. Listening carefully, showing genuine interest, and caring about the client are extremely important. A nurse who possesses these elements but says something that sounds out of place can simply restate it by saying, That didn't come out right. What I meant wasÖ Pretending that the student nurse did not say it, stating that it was a joke, and ignoring the error are not likely to help the student nurse build and maintain credibility with the client.

The Appropriate Action for a Student Nurse Who Says the Wrong