Which statements are true of concrete and abstract messages? Select all that apply.
A) Abstract messages include figures of speech that are difficult to interpret.
B) Abstract messages are important for accurate information exchange.
C) Concrete messages require the listener to interpret what the speaker says.
D) Concrete messages are clear, direct, and easy to understand.
E) Abstract messages are best used for persons who are anxious.
Correct Answer:
Verified
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