A client approaches the nurse and loudly states, I'm not putting up with this anymore! The most appropriate response by the nurse would be which of the following?

Question

Quizplus · Accepted Answer

In the triggering phase, the nurse should approach the client in a nonthreatening, calm manner in order to deescalate the client's emotion and behavior. Conveying empathy for the client's anger or frustration is important. The nurse can encourage the client to express his or her angry feelings verbally, suggesting that the client is still in control and can maintain that control. Use of clear, simple, short statements is helpful.

A Client Approaches the Nurse and Loudly States, I'm Not