In the psychiatric setting, what is the most effective intervention in preventing the hostile client's behavior from escalating to physical aggression?

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In a psychiatric setting, engaging the hostile person is most effective to prevent the behavior from escalating to physical aggression. In the psychiatric setting, it is not possible to get as far away from them as possible. Yelling at the client will likely escalate the hostility. Ensuring that the client gets his or her way may eliminate frustration that may lead to acting out, but is unrealistic and not ultimately helpful to the client.

In the Psychiatric Setting, What Is the Most Effective Intervention