A client yells at the nurse, You are all quacks! Can't you see I am sick? Which knowledge would help the nurse to work most effectively with this client?

Question

Quizplus · Accepted Answer

Clients who cope through physical symptoms can be frustrating for the nurse. Initially, they are unwilling to consider that anything other than major physical illness is the root of all their problems. The client's progress is slow and painstaking, if any change happens at all. The nurse should be realistic about the small successes that can be achieved in any given period. To enhance the ongoing relationship, the nurse must be able to accept the client and his or her continued complaints and criticisms while remaining nonjudgmental.

A Client Yells at the Nurse, You Are All Quacks!