Jitendra works in a large box store. He is always there to greet customers with a smile and ensure that they find exactly what they are looking for. He also believes it is important to answer any questions that the customer might have about the products they are considering. Jitendra is most likely adding ________ utility.
A) retail
B) time
C) form
D) service
E) location

Question

Quizplus · Accepted Answer

Service utility is added when services are provided to enhance the customer's shopping experience, such as greeting customers, helping them find products, and answering questions.

Jitendra Works in a Large Box Store