A critical factor in becoming a high-performing team is:
A) Psychological safety
B) Communication
C) Conflict
D) Role clarification

Question

Quizplus · Accepted Answer

Psychological safety is defined as "a shared belief held by members of a team that the team is safe for interpersonal risk-taking" (Edmondson, 1999, p. 350). Psychological safety occurs when team members feel it is "safe" to bring up concerns without fear of negative repercussions. Leaders promote psychological safety through role modeling and being accepting of mistakes, along with a willingness to listen to concerns, and following up with actions to address the concerns if relevant. Other strategies for helping a team evolve through conflict include diffusing hierarchies in the team when possible and embracing conflict as an opportunity to learn. In any team, the leader sets the tone and can help the team grow. The myth that all conflict should be resolved and all team members will be happy with the results of a conflict needs to be overcome in any productive team (Eichbaum, 2018).

A Critical Factor in Becoming a High-Performing Team Is