The Nurse Is Teaching the Family of a Client a Process

The nurse is teaching the family of a client a process that parallels the nursing process to use to make decisions for their loved one. What would be the second step in this process?

A) Realize the ambiguity of the situation that the adult is now like a child.
B) Restate and clarify the family's perceptions and feelings.
C) Verify the family's feelings and perceptions to be sure they understand the situation.
D) Assist the family to create solutions for the problems presented.