The HCAHPS survey collects data that is relevant to communication and collaboration in all of the following areas EXCEPT:

Question

Quizplus · Accepted Answer

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey focuses on aspects of healthcare related to patient experience including communication with nurses and doctors, responsiveness of hospital staff, and the cleanliness and quietness of the hospital environment. However, it specifically addresses the cleanliness of the facilities as part of the environment assessment, not as a direct measure of communication and collaboration. Choices B, C, and D directly relate to communication aspects between patients and healthcare providers.

The HCAHPS Survey Collects Data That Is Relevant to Communication