Question 1

Discussion forums are a good place to resolve sensitive points with team members.

Accepted Answer

Forums are excellent for routine conversations. If the online discussion gets contentious or raises sensitive issues, schedule a time for the team to discuss the issues in real time.

Question 2

When taking part in a discussion forum, it is advisable to use flexible, open, and inviting language.

Accepted Answer

When taking part in a discussion forum, it is advisable to use flexible, open, and inviting language.

Question 3

Using strong language and exaggerations in discussion forum posts signals an openness to new ideas.

Accepted Answer

Strong and rigid language, such as exaggerations, signals that people are not open to new ideas and all they care about is winning an argument.

Question 4

Most public relations messages are written in the press-release style.

Accepted Answer

The press-release style is used for most written public relations messages.

Question 5

One of the primary reasons for using blogs at work is to enhance your professional credibility.

Accepted Answer

The primary goals of blogs at work are to provide value to others and increase your professional, not social, credibility.

Question 6

A sample business email is shown below, beginning with its subject line. Revise the subject line so that it meets the guidelines for business communications.
Another bid
Hi Beth,
The final bid came in for the Jamison project. It is from Hernandez Inc., for $15,000, which makes it the lowest. I will send you a summary of all the bids by the end of the day.
Matt
m.cohen@xyzcorp.com
(975) 444-4444

Accepted Answer

The answer of A sample business email is shown below,...

Question 7

Explain why you should be careful about using the priority flag for business emails.

Accepted Answer

The answer of Explain why you should be careful about...

Question 8

The following email uses a casual style:
"hey carol, how r u? I just got back from the conference!! SO BORING! UGH! Meanwhile, what went down with the project? catch you later your best bud, Meg"
Rewrite this email using proper business style.

Accepted Answer

The answer of The following email uses a casual style:
"hey...

Question 9

Compare and contrast reinterpretation, relaxation, and defusing as methods of responding to electronic communications.

Accepted Answer

The answer of Compare and contrast reinterpretation, relaxation, and defusing...

Question 10

Give an example of the neutrality effect and an example of the negativity effect. Both examples should involve a business setting.

Accepted Answer

The answer of Give an example of the neutrality effect...

Question 11

Compare and contrast microblogs, team blogs, and project blogs.

Accepted Answer

The answer of Compare and contrast microblogs, team blogs, and...

Question 12

Summarize the guidelines teams should follow when sharing files on a central platform.

Accepted Answer

The answer of Summarize the guidelines teams should follow when...

Question 13

Rewrite the following post from a business discussion forum so that it is professional and effective.
"Organizing Teleconference meetings so that they do not bore participants and waste their time: The last teleconference meeting was the worst I ever attended. Jessica did a horrible job planning the session. It went on forever!!! Let's do something about this, PLEASE!!!"

Accepted Answer

The answer of Rewrite the following post from a business...

Question 14

What is the difference between the press-release style and the op-ed style for PR messages?

Accepted Answer

The answer of What is the difference between the press-release...

Question 15

Imagine that you are the CEO of a company that manufactures helmets and other safety equipment for cyclists. Write a one-paragraph post for your company's PR blog on the topic of bike safety. Use the op-ed style for your post.

Accepted Answer

The answer of Imagine that you are the CEO of...

Quiz 10: Writing Across Media

Discussion forums are a good place to resolve sensitive points with team members.

When taking part in a discussion forum, it is advisable to use flexible, open, and inviting language.

Using strong language and exaggerations in discussion forum posts signals an openness to new ideas.

Most public relations messages are written in the press-release style.

One of the primary reasons for using blogs at work is to enhance your professional credibility.

Explain why you should be careful about using the priority flag for business emails.

The following email uses a casual style: "hey carol, how r u? I just got back from the conference!! SO BORING! UGH! Meanwhile, what went down with the project? catch you later your best bud, Meg" Rewrite this email using proper business style.

Compare and contrast reinterpretation, relaxation, and defusing as methods of responding to electronic communications.

Give an example of the neutrality effect and an example of the negativity effect. Both examples should involve a business setting.

Compare and contrast microblogs, team blogs, and project blogs.

Summarize the guidelines teams should follow when sharing files on a central platform.

What is the difference between the press-release style and the op-ed style for PR messages?

Imagine that you are the CEO of a company that manufactures helmets and other safety equipment for cyclists. Write a one-paragraph post for your company's PR blog on the topic of bike safety. Use the op-ed style for your post.