Don is listening to his colleague Roxanne complain that she has not received a pay raise in more than three years. Roxanne asks Don what she should do about it. What is the most active feedback strategy that Don could adopt in this situation?
A) paraphrasing
B) supporting
C) empathizing
D) advising
E) backchanneling

Question

Quizplus · Accepted Answer

Communicating advice to the speaker about what he or she should think, feel, or do is the most active feedback strategy.

Don Is Listening to His Colleague Roxanne Complain That She