Active listening is primarily a physical act, involving the listener's posture and facial expressions.

Question

Quizplus · Accepted Answer

Michael Hoppe of the Center for Creative Leadership has defined active listening as "a person's willingness and ability to hear and understand. At its core, active listening is a state of mind. . . . It involves bringing about and finding common ground, connecting to each other, and opening up new possibilities."

Active Listening Is Primarily a Physical Act, Involving the Listener's