An appropriate reward for a consumer service representative who worked long hours to fill a new customer's large order is a:
A)piece rate.
B)differential piece rate.
C)merit pay.
D)spot bonus.

Question

Quizplus · Accepted Answer

A spot bonus is a one-time payment given to an employee to recognize exceptional performance or effort. In this case, the consumer service representative worked long hours to fill a new customer's large order, which demonstrates exceptional effort that deserves recognition through a spot bonus. Piece rate, differential piece rate, and merit pay are typically more appropriate for situations in which the focus is on productivity, efficiency, or overall performance rather than a specific accomplishment or effort.

An Appropriate Reward for a Consumer Service Representative Who Worked