Listening is even less important on the job than in classrooms.
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Q2: Listening means decoding and interpreting what we
Q3: Good listeners pay attention and focus on
Q4: Good listening requires energy-you must resist distractions
Q5: Some listening errors happen because the hearer
Q6: Good listeners follow five essential practices.
Q7: One way to avoid listening errors caused
Q8: Many listening errors come from faulty assumptions.
Q9: Mirroring the speaker's feelings is a way
Q10: Active listening guarantees that you will not
Q11: One way to show attention and involvement
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