Unlike internal memos, business letters, such as those in sales, should include comments about the writer's feelings because readers expect them.

Name: Unlike internal memos, business letters, such as those in sales, should include comments about the writer's feelings because readers expect them.
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Question

Quizplus · Accepted Answer

Business letters, including those in sales, should maintain a professional tone and focus on the subject matter rather than the writer's personal feelings.

Unlike Internal Memos, Business Letters, Such as Those in Sales