The patient is telling you that she is very upset because her mother passed away last month. She states, "I do not know how I am going to survive without my mom. I loved her so much." The nurse says, "I am so sorry to hear about the passing of your mom. This must be a very difficult time for you." What communication technique is the nurse demonstrating?

Question

Quizplus · Accepted Answer

The nurse is demonstrating empathy by acknowledging the patient's feelings and expressing sorrow for her loss, which helps to validate the patient's emotions and show understanding of her situation.

The Patient Is Telling You That She Is Very Upset