The nurse encounters a client's angry family member in the hallway. The nurse states "You seem very angry right now. I don't want to discuss his matter with you while you are so upset. I will discuss this matter later today." What is the technique that the nurse used to avoid manipulation of the family member?

Question

Quizplus · Accepted Answer

1.This is incorrect. This is an example of inquiring assertively for more information.
2.This is incorrect. This is an example of agreeing assertively, where the individual assertively accepts negative aspects about oneself and admits when an error has been made.
3.This is correct. The nurse is using a defusing technique to put off further discussion with an angry individual until he or she is calmer.
4.This is incorrect. This is an example of responding as a broken record.

The Nurse Encounters a Client's Angry Family Member in the Hallway