The nurse is assessing a client who had quietly arrived to their appointment early only to be ignored by the receptionist for an hour. The client speaks in a hesitant, monotone voice and states that it is OK, because "there were so many others waiting to be seen, too." What type of behavior is the client displaying at this time?

Question

Quizplus · Accepted Answer

1.This is correct. The client is displaying nonassertive (passive) behaviors by avoiding unpleasant situations and confrontations with others. The client seldom lets their true feelings show and often harbors anger and resentment.
2.This is incorrect. The client is not displaying aggressive behaviors, as the client is not standing up for self and disregarding others' needs and feelings.
3.This is incorrect. This client is not able to stand up for self while protecting the rights of others.
4.This is incorrect. Although the client is displaying passive tendencies, there is no aggressive response. If the client had used resistant behaviors such as "forgetfulness" or dawdling, then this would be passive aggressive.

The Nurse Is Assessing a Client Who Had Quietly Arrived