During the workweek,Rick is the first employee to arrive at work and the last to leave.On weekends,Rick often stops by the office to volunteer his services even though he is not scheduled to work.This example best illustrates ____.

Question

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The scenario describes an employee (Rick) who goes beyond the requirements of his job by voluntarily offering his services on weekends. This behavior is an example of organizational citizenship behavior, which refers to voluntary actions that go above and beyond the formal job requirements, and contribute to the effective functioning of the organization.

During the Workweek,Rick Is the First Employee to Arrive at Work