The main goal of a(n)____ system is to improve services offered to consumers and use consumer contact information for targeted marketing.
A)e-distributor
B)supply chain management
C)customer relationship management
D)enterprise resource planning

Question

Quizplus · Accepted Answer

The main goal of a customer relationship management (CRM) system is to improve services offered to consumers and use consumer contact information for targeted marketing. E-distributor systems involve the distribution of products through online channels, supply chain management systems focus on managing the flow of goods and services, and enterprise resource planning systems integrate various aspects of a business, such as finance and operations. However, none of these systems are specifically tailored to improving customer interactions and relationships.

The Main Goal of A(n)____ System Is to Improve Services