Briefly describe the guidelines to ensure your e-mail messages convey a professional image of you and your company.
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Q1: Identify the four potential reactions that the
Q2: How can the six Cs of communication
Q4: What are the advantages of memos?
Q5: For what purposes can e-mails and memos
Q6: Discuss, with the help of examples, how
Q7: Discuss the different types of business letter
Q8: In the context of informative messages, what
Q9: Why is it important to send a
Q10: Describe the guidelines for answering customers' written
Q11: When you expect the reader to be
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